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Cleaning Services Group, Inc.

B2B Contractors Danvers
7 Facility Management Events You Cannot Miss

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230 North St Ste 1 Map
Route Danvers, MA   01923  
230 North St Ste 1, Danvers, MA 01923
(800) 683-6572
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Cleaning Services Group, Inc. (CSG), is a national commercial cleaning service. We provide janitorial and building maintenance to industries such as retail, restaurants, office buildings, medical facilities, schools, distribution centers and municipalities.

Cleaning Services Group, Inc. can be found at 230 North St Ste 1 . The following is offered: B2B Contractors . In Danvers there are 34 other B2B Contractors. An overview can be found here.

Keywords retail cleaning services, store cleaning services, office and commercial cleaning services, commercial building cleaning, business office cleaning services, business cleaning services, office janitorial services, building cleaning companies, commercial cleaning services, professional office cleaning, janitorial services, daily office cleaning services, commercial office cleaning services.


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  • CSG team bios

    President and CEO

    Dennis O’Brien founded Cleaning Services Group, Inc. in 1992. He brings over 25 years of experience in the building services industry. He built Cleaning Services Group, Inc. by putting the best people, products and systems in place to ensure that the customer is satisfied, every time. Dennis utilizes technology and training in all initiatives to set the company aside from the competition.

  • CSG team bios

    President of Business Development

    Rick Sturgis has more than 20 years experience in the building maintenance industry where he has significant expertise in operations and facilities management. Rick plays a key role and is responsible for the implementation of all new business as well as maintaining an industry leading National Cleaning Program for the company.

  • CSG team bios

    VP of Operations

    Laureen Hyde-Franklin has 24 years of managerial experience. Starting in corporate retail, she managed a high volume customer service call center, then spent 7 years as a Recruiting Manager for Robert Half International, and 10 Years with Cleaning Services Group, Inc. Laureen's current role is as Vice President of Operations.

    Link: CSG team bios

  • CSG team bios

    VP of Operations

    Brian Smith came to CSG with over 35 years’ experience in the retail industry. Prior to joining CSG Brian was the Director of Merchandising Support for a large supermarket company. He has extensive experience in retail operations, merchandising, purchasing and support functions. He has over 20 years’ experience managing various janitorial services programs. Brian's experience managing janitorial services provides him with a unique perspective as to what our customers’ needs are.

Products And Services


    One of your top concerns when it comes to janitorial services, is getting high quality service within your tight budget. That is why we create a custom cleaning program for each facility we clean. Our goal is to help you increase profits while staying within budget. Every customer and building has different needs. That is why you will receive a plan that is tailored specifically to your buildings' unique needs while keeping costs down. Our team will perform a full assessment of your work site needs and prepare a custom quote and Scope of Work. CSG also offers full or partial facility management, assistance with problem areas, and temporary staff. Our janitorial cleaning services covers all your needs, including areas you might not have thought of before, like duct cleaning and lighting maintenance. 24 Hour Call Center Our customers have access to our 24-hour call center. All CSG supervisors and managers are equipped with cell phones with GPS capability. This assures you of a rapid response to any emergency situation at any time. One quick phone call will initiate action. We are committed to resolving emergencies within 24 hours of receiving a call, toll free, to 1-800-683-6572.



    Commercial buildings contain a variety of surfaces, which is why you need a cleaning service that specializes in hard floor care. No matter the type of flooring, we've got you covered. Here are just a few of the floor surfaces we care for: Resilient VCT tile Ceramic tile Stone floors (all types including granite, marble, travertine, slate) Concrete Rubber Vinyl Maintenance Scheduling for Hard Floor Care CSG schedules your hard floor care maintenance one year in advance. Floor traffic is considered when scheduling the services. High traffic lanes will receive extra maintenance and care versus low traffic areas. Your budget is always a top consideration when planning the yearly schedule. Public Perception Surveys have shown that the cleanliness of the floor in a facility affects people's perceptions of that facility. In fact, in a retail store study, 86% of customers say they will not return to a store if they thought the floors were unclean. Let us make sure that the only thing the only thing your visitors notice about your floor is how clean it is. Why Equipment Matters Equipment downtime costs everyone more money, which is why we use top of the line equipment with a proactive plan for ZERO DOWNTIME on equipment. Our Certified mechanics are on call nation-wide In the rare circumstances that a piece of equipment goes down, our on-site backup equipment is ready to go Each piece of equipment receives weekly equipment audits Each piece of equipment has a full maintenance schedule CSG performs Preventive Maintenance on all equipment every quarter



    Carpet Cleaning and Maintenance Program You care about two things when it comes to carpet: Clean appearance, and Asset Preservation We care for your carpet by creating a custom carpet maintenance program. CSG will evaluate your carpet cleaning needs and recommend an annual maintenance program that includes a combination of deep extraction cleaning, interim cleaning and traffic lane cleaning. By planning the yearly schedule in advance, your carpet will never go too long without service. This will save you money in the long run by prolonging the life of your carpet. Emergency Carpet Maintenance: Everyone has emergencies such as an employee accidentally spilling a pot of coffee on the carpet. Call us for emergency carpet maintenance and receive professional carpet spotting and deodorizing as needed. Upholstery Cleaning Besides carpet cleaning, CSG provides professional upholstery and drapery cleaning services. From fabric and leather chairs to sofas and fabric office panels, we do it all. Carpet Cleaning Technicians and Equipment The science of carpet cleaning has increased over the past 20 years so you do not want to leave the care of your carpet to just anyone. CSG's carpet cleaning technicians are professionally trained to care for your carpet. As with our other floor care services, we use only the latest in cleaning technology to care for your carpet. Low moisture carpet cleaning systems allow your carpet to dry quickly for minimal downtime.



    Why use CSG’s sanitizing wipes? CSG wipes can be used to disinfect, sanitize, and deodorize hundreds of surfaces and items around your facility and they’re safe for people and safe for the environment. About BZK: Benzalkonium Chloride (BZK) Antiseptic Wipes are an alcohol-free, non-sting, hygienic cleansing towelette used to disinfect skin and surfaces.


  • Window Cleaning

    We Clean Inside and Out CSG will clean the inside and outside of your windows. Our cleaning teams track how often the commercial window cleaning is done; additionally, we make adjustments to the schedule to accommodate the specific times of year during the windows need to be cleaned more or less, depending on environmental factors or a seasonal upswing in business. Improve Image and Environmental Impact Since CSG is already cleaning your building, we will easily be able to ensure your facility’s windows stay clean. Your building’s appearance impacts the impression you leave on visitors and employees alike. Maintaining high standards of cleanliness will only enhance that impression, ensuring that you appear professional to anyone who walks through the door. If you have not had your windows cleaned on a regular basis, you will be amazed at the difference our commercial window cleaning teams make. The more natural light you have in your building, the less you will spend on energy to light your offices, stores, or industrial facilities. This is just one more way you can make your company a more environmentally friendly business.

    Link: Window Cleaning


    In addition to traditional janitorial services, many property managers and building owners want their contractor to take care of outside services. CSG has the staff, equipment, and experience to handle outside services such as: pressure washing parking lot maintenance landscaping Why One Contractor for Inside and Outside Services? The advantage of hiring CSG for all your maintenance needs both inside and out is that you have just one reliable contractor to work with, one invoice to process and one check to write. In addition, we'll provide you with a custom service package that meets or exceeds your budget expectations. With our low employee turnover, you can rest assured you'll receive consistently high-quality work and personalized customer service.



    A large concern for property managers and building owners is to keep the facility looking spotless, even in the midst of construction. Regardless of what’s happening within the building, if it looks messy and haphazard, your clients’ impressions of your business can suffer. Additionally, you’ll probably have to continue working in your space; the last thing you want is to leave customers with a negative impression. Whether you need a team to stay up on the day-to-day removal of construction debris or the final detailing when the work is complete, CSG always prioritizes your company’s image and the overall appearance of your building. CSG also recognizes that it’s vital to keep your building clean and healthy for the employees who will be working in the building during the remodel. Construction dust and debris can creep into the parts of the office that are still in use, regardless of the efforts your contractor makes to keep the construction zone sealed off. With that in mind, we’re willing to adjust your weekly cleaning schedule temporarily during construction to keep your employees working at full capacity. After years of experience, we've learned that in order to keep our clients’ buildings as clean as possible, it’s important that we stay flexible with our availability. If construction is taking place during the day, our crews are available after and before business hours to keep your facility looking its best during construction.



    Flood Cleanup It doesn’t take torrential rain or a hurricane to flood your commercial building. A burst water main from construction or a backed up toilet overnight can wreak havoc, too. Our teams will be able to dry your building out, clean up watermarks, and remove debris— no matter what the cause of flooding. With CSG you can count on us to get your building back up and running as quickly as possible. CSG has a 24-hour call center open 7 days a week to make sure you’ll be back to being productive in no time, losing as little time as possible to any flood issues. Fire Cleanup Fire damage is devastating for any business. Thankfully, it does not always go past a certain area. Kitchen fires in restaurants, for example, can stay contained if caught quickly. If you have areas that do not suffer structural damage but do suffer soot and water damage, CSG has expert experience in the cleanup of this kind of damage. Having a fire in your building is stressful, but our teams can take some of that stress off of your shoulders by removing as much of the evidence from that emergency as possible, allowing you and your team to get back to business.


  • Medical cleaning

    Maintaining a clean environment in a medical facility is critical. A clean facility reduces the risk of Hospital Acquired Infections (HAI) to patients and allows your staff to work in a safe and healthy environment. A clean medical facility has higher ratings, which can lead to more business, and profitability. Training Our staff is specially trained to meet the standards of maintenance and cleaning in healthcare facilities. You can trust the staff we put in your facility will be knowledgeable in the following areas specific to medical facilities: We train employees on the use of Safety Data Sheets (SDS) product information for all the cleaning agents we use. These sheets contain information on potential hazards such as fire and reactivity, and how to safely work with the product. All of the products we use are Certified Green Seal. Our employees are extensively trained in HIPAA requirements. We use a training specifically designed for non-medical staff to understand the regulations in regards to their jobs. Our staff’s extensive training can even lead to better Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) scores. This survey collects information through twenty-one questions about the experience from the patient’s perspective. One of the nine key topics is the cleanliness of the hospital environment.

    Link: Medical cleaning


Images Cleaning Services Group, Inc.
Images Cleaning Services Group, Inc.
Images Cleaning Services Group, Inc.
Images Cleaning Services Group, Inc.
Images Cleaning Services Group, Inc.
Images Cleaning Services Group, Inc.
Images Cleaning Services Group, Inc.
Images Cleaning Services Group, Inc.

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B2B Contractors
(800)683-6572 (800)-683-6572 +18006836572